At Onyx, we value your privacy and control over your personal data. According to Google Play Platform and social provider rules, you have the right to request the deletion of your account and any associated data synced from social integrations.
Here are the step-by-step instructions on how to request the deletion of your user data:
Method 1: In-App Account Deletion (Recommended)
You can instantly delete all your data directly inside the App:
- Open the Onyx app.
- Go to the Profile tab (person icon in the top header).
- Select Login and Security (or Data and Privacy).
- Tap Delete Account and confirm your passcode/credentials.
*Note: This will instantly and permanently delete your profile, transaction logs, and wallet configurations from our database.
Method 2: Email Data Deletion Request
If you cannot access the App or wish to request deletion manually, you can email us:
- Send an email to our support team (addresses below).
- Subject line: Onyx Data Deletion Request
- In the email body, provide your registered email address associated with the App.
Upon receiving your email, we will permanently purge all your profile information, logged transactions, and sync configurations from our servers within 48 hours.
What Data is Deleted?
When you delete your account, the following information is permanently destroyed from our secure Supabase database:
- Your user account profile (Name, email address, avatar photo).
- All logged income, expenses, and transaction history.
- All connected wallet information.
- Saved security questions and answer hashes.
Go back to the Onyx Privacy Policy.
Contact Support
If you have any questions or require manual data deletion support, please contact us at: